Welcome to the training and support portal for
FIS Decision Solutions

TRAINING

The Resource Center is the place for documentation including user guides and supporting reference materials. For login information please call Member Solutions at 1-800-207-2742.

For documentation on Back Office applications such as Sentry Service & OFAC and Report Lost or Stolen
log in to eFunds Online and click on the respective Documentation link in the Services box.

SUPPORT

For assistance please contact FIS Member Solutions at 1-800-207-2742  between the hours of
6 a.m. – 8 p.m. CT or email at MSOL@fisglobal.com.